Frequently Asked Questions
What is the William-Thomas Group?
The William Thomas Group pairs companies with waste and recycling companies nationwide, providing them with sound sustainability solutions, best in class service, simplified billing and one point of contact, saving businesses time and money.
Where is the William-Thomas Group located?
We are headquartered near Cincinnati, Ohio; however, we partner with waste and recycling companies throughout the U.S. to service our customers.
How can I reach the William-Thomas Group?
Phone: 1-888-242-0510
Email: customerservice@william-thomasgroup.com
Address: 3700 Struble Rd.
Cincinnati, OH 45251
I forgot my customer user name and password. How do I get another one?
No worries. Just visit our login page and select “Look Up User Name” or “Change your Password” to have an email sent to you with your login information.
I forgot my Haul Pass Network user name and password. How do I get another one?
No worries. Just visit our login page and select “Look Up User Name” or “Change your Password” to have an email sent to you with your login information.
Our company is currently putting together its sustainability initiatives and we want to make sure our timeframe is achievable. Can the William-Thomas Group assist?
Yes! We can visit your site and review your current waste stream to determine what items can be recovered or recycled, and help you develop a plan to meet your goals and your budget.
I am interested in becoming a member of your Haul Pass Network. How do I find out more information?
Great! We would love to find out more about your company and how you can assist our customers with their sustainability goals. Email our Vendor Relations Coordinator Ian Murden for more information.
